Empower Me

Empower Me 
Mobile App | EAP Optima 
Access Code | 45295QG21 
Organization Name | Concordia Student Union 
Administrative or HR Member | [leave blank] 
Coverage Period | September 1st to August 31st   
Insurer | Empower Me 

Empower Me provides mental health and wellness resources which are available to students enrolled in the Studentcare Health Plan. It builds upon existing mental health resources available on campus and within the Studentcare community to address a variety of needs.  

The service works with professionals from diverse areas of expertise, including psychology, psychotherapy, social work, nutrition, etc., and is accessible through telephone, videoconference (following assessment), or in-person, when permitted under public health guidelines in light of the COVID-19 pandemic.  

Key benefits of using Empower Me include:  

  • Gender and faith-inclusive, as well as culturally sensitive in its approach to service 
  • Multilingual service 
  • Available 24/7, 365 days in the year 
  • Confidential 
  • Support for a variety of issues such as:  
    • Stress and anxiety
    • Depression 
    • Relationships and interpersonal conflicts 
    • Family responsibilities 
    • Substance misuse and abuse 
    • Disordered eating 
    • Time management 
    • Career counselling 
      • Financial planning or financial insecurity
      • Nutrition, and more

You can connect with Empower Me through the EAP Optima mobile app, available for download from the App Store and Google Play. Use access code 45295QG21 to create your account.   

On the Empower Me webpage, there is a step-by-step guide to creating an account, which you can access by visiting this page. For more information on the Empower Me service, visit the Studentcare Empower Me webpage.   



Is there a limit to the number of sessions I can have with a therapist? 

There is no limit to the sessions a student has access to, you will be able to make use of them as much as needed. Please note that Empower Me is meant to offer quick, on-the-spot mental wellness support rather than an in-depth approach to mental health support and long-term recovery. Your file will begin with 6 free sessions, and may be renewed at no additional cost.  


If I have been seeing a therapist through Empower Me and wish to continue having sessions with the same therapist beyond the end of my eligible coverage period, will I be able to? 

While access to Empower Me ends along with the end of your eligibility for the Health and Dental Plan, you will still be able to purchase individual therapy sessions directly from your therapist. Please note that if you wish to do so, you will need to make the necessary arrangements by speaking with your therapist about this directly.