The CSU is looking to hire two Legal Information Clinic (LIC) Admin Assistant starting December 4, 2023. The deadline to apply externally is 11:59 pm on Friday, November 24^th, 2023. As per the collective agreement, internal candidates shall have preference. Details of the posting are as follows:

LEGAL INFORMATION CLINIC (LIC) ADMIN ASSISTANT

Type of Position: Part-time; Permanent.

Start Date: December 4, 2023

End Date: Permanent

Location: H-729

Salary/Hourly Rate: $20.21/hour, at least 10 hours per week

Class: 3 Level 1 (or as per the Collective Agreement wage policy)

Description and Scope:

The Concordia Student Union (CSU) is an organization run separately from the University governing bodies at-large and was created to represent the voice of the undergraduate student body at Concordia. A team of elected student executives and 40+ staff work within the Union to represent and advocate for student rights, offer services that make a difference in the lives of the undergraduate student population, and overall aim to have a positive impact on the student life experience at Concordia.

The CSU is a unionized workplace that values diversity and teamwork. It offers a dynamic and collaborative framework that encourages fresh ideas and active listening, while fostering an inclusive and respectful work environment. Work schedules are flexible to suit the demands of your class schedule (in the case of part-time positions), as well as the schedules and availabilities of the team members you will be working with.

The Legal Information Clinic (LIC) is a service provided by the CSU to offer legal information and referrals to our community. Volunteer law students provide legal information about immigration law, consumer protection, discrimination, and other fields of law with the assistance of the LIC Manager. The LIC also provides accompaniment services and referrals to legal practitioners.

The LIC Assistant must be available to work in-person at the CSU office at least 10 hours per week, between Monday to Friday, 12h00 to 17h00, during the LIC’s operating hours.

Responsibilities:

Reception, scheduling & making appointments.
Taking messages & answering phone calls throughout the day.
Writing up protocols/office procedures, administrative reports, and articles.
Putting documents & materials on the intranet and internet.
Maintaining the library and ensuring resources are up to date.
Submitting requisitions for payment/reimbursement.
Training volunteers and new clinic staff in office procedures.
Organizing events & training logistics.
Ordering supplies & ensuring desks are equipped with supplies and required forms at all times.
Collecting & compiling stats and feedback for reports and evaluating clinic’s services.
Editing documents.
Handling and sending correspondence.
Maintaining order in office of files, supplies, and other administrative tasks.

Essential Requirements:

Excellent speaking and writing skills in English and conversational French.
Excellent interpersonal and active listening skills.
Patient and must be able to work with the full spectrum of diversity within the Concordia community.
Ability to research and convey information with clarity and accuracy.
General knowledge of Concordia University and of the CSU and its services.
Ability to take initiative, work autonomously, and work as a team.
Computer literate, knowledge of Excel, internet browsers and search engines.
Must be authorized to work in Canada (valid SIN card required).
Must be a full-time undergraduate student at Concordia University.
Ability to work autonomously.
Highly organized.
Ability to write clearly and concisely.
Must be available to work in-person at the LIC office at least 10 hours per week between Mon. to Friday, 12h00 to 17h00, during the LIC’s operating hours.
Internal candidates shall have preference.

Assets:

Experience providing front-line service in a fast-paced environment;
Solid knowledge of Microsoft 365, Salesforce, Adobe Acrobat and Excel;
Knowledge of Microsoft Teams, Outlook, SharePoint, Stream, PowerPoint, and Planner;
Experience working with customer relation management (CRM) software, such as Salesforce
Experience as administrative assistant or receptionist
Candidates eligible and approved for Concordia Work-Study* will be given preference:
https://www.concordia.ca/students/financial-support/work-study.html

*Note- The Work-Study program, supported by the Financial Aids and Awards office, allows full-time Concordia students to work on a part-time basis, on campus. Visit the Concordia University Work Study Program webpage for more information on how to apply for a Work-Study Authorization. Please keep in mind that those eligible must be registered in a program at Concordia, studying on a full-time basis. Canadian students must be receiving governmental student aid. International (except U.S.) students must be in or beyond their second year of study, paying the full international rate and experiencing financial difficulty.

Your Benefits:

Once you have been hired, you will be eligible for a wide range of benefits. In addition to competitive compensation, the CSU offers attractive benefits for you and your family:

Annual pay increase
Paid holidays, including the University holiday period, as well as the reading week in the winter semester
Personal days
Paid sick days
Group insurance for you, your spouse and dependents
Employee and family assistance program
Telemedicine

And more

Applications must include:

Cover letter and C.V.
Class schedule for Fall 2023, and, if available, Winter 2024
If applicable, a copy of the Work-Study authorization, received by e-mail from the Concordia Financial Aid & Awards Office

How to Apply:
Email your application in a single PDF to jobs@csu.qc.ca by November 24, 2023 Please title the subject of your email:

LIC Assistant Fall 2023 – Your full name (ex: Campaigns Assistant Summer 2021 – John Doe). Incomplete applications and applications that do not follow these steps will not be considered.

IMPORTANT NOTES:

This is a Permanent Part-Time position, located in the SGW building.
Only applicants selected for an interview will be contacted by Monday November 27^th, 2023, for an interview slot.
Interviews will be held via video conferencing or in person on November 28, 29 and 30, 2023.
We recommend that candidates test their Teams’ invitation for technical issues prior to the interview.
Students applying for the position should be available to work in-person at least 10 hours per week starting in Fall 2023, as well as during Winter 2024 and following semesters, weekdays between 12h00 and 17h00.
On the job training will help you learn about your role, the CSU and the University at-large.

For more information, e-mail at legalclinic@csu.qc.ca

To apply for this job email your details to jobs@csu.qc.ca.